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Home/ Courses/ Fight The Forces of Evil 2015/ The Stranger Who Stopped the Room: What a Live Audience Share Actually Teaches
Lesson 29

The Stranger Who Stopped the Room: What a Live Audience Share Actually Teaches

This lesson is part of Fight The Forces of Evil 2015
The full recording is free with an account. One email gets you in.

You’ve sat in the audience at more than one event and felt like a face in a crowd of thousands, one more person building a business nobody’s heard of yet, wondering if you’ll ever be the one holding the microphone. It’s an easy thing to feel invisible in a room full of people chasing the same thing you are. And then somebody you’ve never met stands up, gives you thirty seconds of their actual life, and the entire room shifts its attention to them without anyone asking it to.

What actually makes a stranger’s story stop a room cold?

At this point in the event, the emcee opens the floor for breakthrough shares, quick, unscripted moments where anyone can grab a mic and say what’s happened for them. Most of what gets said in a segment like this is forgettable, a few words about excitement and momentum, gone as soon as the next person starts talking. Then a man from Brisbane, Australia takes the microphone, a war veteran who introduces himself by his record before he gives his name: sabotaging an ammunition train, dropping bombs over wartime Germany, helping save a bomber crew, then years later writing more than a dozen books.

He tells the room plainly that he arrived a stranger and intends to leave known. Then he tells the real story, the one that earns that opener: flying as navigator on a heavy bomber, the pilot wounded and slumped over the controls mid-flight, and a young airman with ten minutes of stick time landing the plane himself because the alternative was losing everyone on board.

Nobody in that room needed a slide deck to understand why that story landed. Specificity is what does it. Not a vague line about having served in the war, but the exact train, the exact tonnage of bombs, the exact number of the crew he helped save, the exact age he left school. Vague claims get politely ignored. Specific ones get remembered, because a listener’s brain can actually picture a specific detail, and it can’t picture a vague one.

What’s the real lesson buried inside an old man’s introduction?

It would be easy to treat this moment as pure entertainment, a fascinating war story with no application to building a business. But listen to how he closes it out, because that’s where the actual teaching lives.

The first thing you must do is let everybody know who you are, where you are, and why you’re there.

That’s not a throwaway line from an 82-year-old with a good story. That’s a formula, and it’s the same formula that works whether you’re addressing a room of five thousand or introducing yourself in a Facebook group of twelve people. Most new members entering this industry skip straight to what they’re selling and never establish who they actually are. They lead with the offer instead of the identity behind it, which means a stranger has no reason to remember them once the pitch ends. The veteran did the opposite. He established exactly who he was, where he’d come from, and why he was standing in that room, before he asked for anything at all.

A live self-introduction like this one does three things a written bio never quite manages:

  • It forces specificity, because vague self-descriptions die the moment you’re standing in front of people expecting a real answer
  • It creates immediate accountability, since a room full of witnesses now knows what you said you came here to do
  • It turns a stranger into someone the room actually roots for, which no amount of polished copy accomplishes on its own

Why does starting from nothing matter more here than it does anywhere else?

The detail that actually challenges people in that room isn’t the war story. It’s the timing of it. This is a man well into his eighties, standing on a stage built for people building online businesses, most of them decades younger, using tools he’d never touched growing up. He’s not there to prove he understands funnels or Facebook. He’s there to prove that starting point and outcome aren’t the same thing, and that the gap between them is closed by decision, not by age or background.

He said it plainly before he handed back the microphone: “if I can do it at my age, what’s wrong with the rest of you?” That’s a direct challenge to every excuse in the room, the ones about being too old, too new, too far behind the people who started years earlier. It’s aimed at anyone quietly telling themselves their story doesn’t qualify them to stand up and be known.

That’s the real reason segments like this matter at a live event and don’t translate the same way on a screen. A stranger’s story, told in their own voice, in a room where you can feel the temperature change while they’re talking, does something a polished video testimonial never quite replicates. It reminds everyone watching that the person standing there was a stranger a minute ago, that recognition isn’t reserved for people with a head start, and that the fastest way to stop being invisible in a crowded room is to stand up and say plainly who you are, where you’re from, and why you showed up.

The full session goes further than what’s above, including the rest of the shares from that morning. Watch it in full, free, when you Create your free account.

The full session transcript follows below.

Transcript

So let me get this straight, all right. I've been sprinting backstage, so, you know, keeping my energy up, I'm totally joking. How was that? You guys excited about that? Okay, so I did say, hey, this is what we've been waiting for, and then they came on stage, and I thought we were doing that comp plan reveal, so I apologize. But guess what's coming, now we are finally there. Yes, yes, I can tell you that, from what I've seen, I still kind of go, right, and Dave goes, oh no, but it's like this, like this, and I'm like, slow down.

So what we did is, we said, first off, let me tell you the progression of what happened. First we said, Dave, no, you're not presenting the comp plan, that's it, and he was like, okay, well, I'll give you, you know, like the mock-up, and then you can do it, and I was like, what, what, what, wait, what, and he's like, yeah, yeah, go ahead, do it, I'm like, I don't understand it yet, you know, and, uh, now I get it, and I'm like, wow.

Uh, but we finally had a compromise where we said we're going to make slides, because, you know what Dave will do, he'll come back here, we're going to take this thing off stage, so that he doesn't go, hey, you like it, and you guys are like, could you go back to step two please, you know, because his brain, he's a genius, his brain goes in ways that, still to this day, I mean, I'm like, how did you get there, to there, you know, but it's brilliant, and it always works out.

So what we're gonna do is, Dave's gonna do it, but he has a clicker rather than a marker, and I'm stealing those markers back there, so now he, you know, he does what he wants, so I can't promise that, but we're starting with that. And here's what I'll tell you about this, as I've seen this, I now understand why we need this, because it now has taken us from the place where we had a compensation plan that was never been done before.

We combine this whole affiliate marketing model, front, high front end commissions, with a network marketing model that blew up, and we knew it was the next evolution of this industry, and we've proven that, no one can doubt that. Yet what we found out is, we've had a lot of things happen that prove that this comp plan wasn't necessarily sustainable.

Because you have lots of things, like people not wanting to stick around, and come in and make a lot of quick money and then leave, or, you know, come in and get some quick recognition and then go, go sell something, and have no incentive to stay here with you and get the long-term residual, as well as the up front, front end, so you can make money right away. That's what we've done, okay, that's what we've done.

And I was looking at this, and at first I was like, wait a second, where's that money going, whoa, whoa, whoa, and I started getting a little afraid at first. And this is, this is what I want to prep you on, because as you go through it, reserve any judgment.

Because when we ran those numbers, and we, we actually ran the numbers from everybody who is currently making money, and looked at what they would make with the new comp plan, it showed that those people who were taking all the right actions, doing all the right things, which is producing and supporting your team and driving depth in your team.

When you drive depth in your team, do you know what that means? That means sustainability, that means your team's gonna stay there, that means long-term, more stable, secure income for you. You guys are processing that, huh, you can make some noise for that. That's okay.

And so this thing, uh, we had to bring, we tried to bring in, um, there's con, there's comp plan engineers in this industry of network marketing that will literally do nothing but run comp plans through, uh, through, uh, computer simulations and algorithms, and thank you, Kevin, and be able to tell you what that looks like, and whether or not that comp plan works in the best interest of the affiliates and the company, so they can sustain and continue to serve the company.

And the funny thing is, with the way this is set up, this is completely revolutionary, but it's combined with all proven elements, because these engineers, actually, to try to put that into their algorithms, they're like, that's a little bit too much, that doesn't, we don't do that, that's not, that doesn't make sense, the last time we heard that was when we had the first comp plan.

And so yet all the elements of it, which, including with the uniline, which, oh my goodness, the ability to, to make money from everybody just going in, and that urgency that starts happening. You know, even Rashkin has told me some stories about that, where they implemented something like that in a company, and they implemented something like that, and it's a farce, if you don't have the right to say that.

And so what they did was, they invited people to come in, they had a very simple design like that, and at the time we didn't have, they didn't have the infrastructure to support it, but it grew so fast that they had to kill that model, and take away the ability for the company to even market through the internet, because they could not support how quickly the company was growing, and it almost bankrupted the company, ladies and gentlemen.

Now we have that infrastructure and support to do that. So combined with that, with what we, that's what we mean by the proven elements, all of the main elements that make that thing work, that uniline, have been proven, people use that to make so much money so quickly, it was ridiculous, to the point where they couldn't even sustain it.

But yet, see, their problem was shipping physical products, well, we have that infrastructure so much better in place now, they couldn't do that 10, 15 years ago like they do now, but also our core line now is digital, so it's like that. But no one's done it since, because everyone said, oh, we don't know if that worked, it almost bankrupted the company. Well, guess what, they didn't know this, and they didn't know what you're about to find out.

So with that, just know and understand that this, what you're going to see, is probably not going to make complete sense. It never does, even me, four times, I'm like, hold up, wait, what, go back, and then finally it. I've never seen anybody get it after a couple times of even kind of going through it.

So what we did in the slides is, we put in all the main elements and variables for you, so you get conceptually how it all works. And then, when we ran the numbers ourselves within our own internal program, we saw that people who are producing and driving depth are the ones making the most money, so it does create all the right behaviors.

Now, if you've never seen comp plans before, you may feel a little overwhelmed, but we're going to make sure that you understand the basics of it, and the ins and outs of what you get, when you do what, essentially, is that. Okay, is that fair? Cool.

All right, so quick story, um, are you all ready for that? Well, to be honest, they just told me to stall, because they're not ready. Back? Okay, I got that. Okay, I got that too. All right, so, uh, they're gonna be coming up in just a minute, and let's see, this is the last part, so more breakthroughs after that, after the last. Hold on, hold on, let me frame this right, as you know, I'm coming up with this on the spot.

How many of you excited to go to Hawaii? How many are you? How many of you are going to make sure you get there? How many of you just not going to raise your hand, no matter what, gotcha.

All right, so what we're going to do real quick is, because I'm getting that they're still not completely ready, is, I'm going to hear a few of those, I saw a few of those hands we never got to in these shares. So can I get my mic runners, because we're actually going to do these other breakthrough shares. You all right with that? You guys, google, with that, with that. Okay, if we can get our mic runners, I want to hear a few more breakthroughs right here.

If we could get, you know what, I'm going to grab that mic up here, because they may not have been ready for that. And is there one up here? I don't think it is. Do we have it? Right there? We good? Right there.

All right, so, you were really wanting to talk to me, so I'm actually really looking forward to this. All right, sir, give him a round of applause. What's your name, and where are you from? Previously, because I had white hair. He ignored me. Perhaps he's colorblind.

Well, I came here, nobody knew me, and I hope by the time I return to Australia, the people will know me. The first thing I want to do is challenge Mark's thing about heroes. This thumb knocked off a German ammunition train in northern France.

Second part of the hero, this thumb dropped 180 ton of bombs over Germany, Hitler's Germany, Hitler's Germany, okay, we have a German team here too. So his third hero, this thumb helped to save a Lancaster and its seven man crew, and a few years ago, this thumb helped to write six books on Australian air history, and it has also helped to write 10 books on medical histories. So I challenge anyone here to come up with a better, a better hero. Anyway, my name is Lord Lancaster, is Laurie Woods.

I'm from Brisbane, Australia. I could hold you every day in the week for a story, an interesting or a very exciting story, but he doesn't want to hear it tonight. Oh, we don't have time tonight, but let's get this story, okay? How much time?

How much time would it take? How much time? How much time would you like? We only have like five minutes right now.

I don't want to make that story that small. We can't. We've got to hear the real things. Okay, at the age of four.

I want to hear more than four minutes of this story. Okay, at the age of 13, I left school, and later, a little bit before the Americans were bombed on Pearl Harbor, I decided I wanted to… increase my education, so I joined the Air Force. I had seen two airplanes.

Anyway, I qualified after training as a navigator, bomb-amer, gunner, and then transferred in 1943 across America, queer place. They thought we were Limeys, that is, English, so they wouldn't talk to us. When they found out we were Aussies, everybody wanted to talk to us, because it was in the South Pacific, where the Americans were fighting. Anyway, I went on to England, a little bit more training, and then I did 35 trips over Germany, dropping bombs.

That was all very exciting, all very deadly, because every second man was killed. Anyway, on our last trip, there was a… . .

. a bang up front, and suddenly I heard lorry, lorry, quick, and I dashed back. The pilot is slumped over the controls, and we're going into a dive. He'd been badly wounded, so I had to take over the plane.

I had had 10 minutes experience as a pilot, and so I flew from the middle of the Ruhr Valley in Germany back to England, and two months later, the man landed on the ground, and didn't Roten попробieren, A it was very rough. Nobody had any seat belts, or many of the crew didn't even have a seat. We played it rough, and the icing was very bad. At one stage, I went into the ice, the clouds.

The plane was icing up badly, and the mid-upper gunner was yelling out, you know, we're getting dangerous, there's too much ice, too much ice means you won't keep flying, you just crash. So I came out of the cloud, instead of flying straight and level, I was up on an angle like this, so I waited for a little while, there's another break in the cloud, so this time I hit the cloud fairly soon, so that I came out about halfway down, icing very badly. I wasn't going to turn and go back, because my pilot, my skipper, had been so badly wounded, I didn't think he would survive, and so the motors were running at 3,000 revs, which was guaranteed by Rolls-Royce to keep going for two hours, in the two hours, I rest, I reasoned that we would be back in England anyway. I hit the cloud again, down towards the bottom of this break in the clouds, and came out at 1,500 feet crossing the English Channel, and I, we had our navigation leader as our temporary navigator that trip, and I said, I want to fix, and he said, five degrees to starboard, and that brought us right onto the runway at a place called. So I had to do the right thing by the crew, I just called them up, and I said, okay, I'm going to try and land and save the skipper, if you want, I'll take, I'll go up to 3,000 feet, and you can bail out if you want, and one by one they said, no, we stay. So I set up the plane for landing, when the wheels went down, the skipper stood, and he was down, and I said, I'm going to try and land and save the skipper, and he said, no, we stay. So I set up the plane for landing, when the wheels went down, the skipper stirred, and he indicated he wanted to take over again and land. Anyway, we were about a hundred feet off the ground, we lifted him into the seat, he landed, made a perfect landing, and halfway down the runway he collapsed. So I had to stop. Now, I came here with no dollars on the board, I leave, I come in with no dollars on the board, I leave with, I come in with no dollars on the board, I leave with. The target lined up, $20,000 a month.

Let him finish. He's got something else. Now, one final word to everyone. You're here to do something about it.

The first thing you must do is let everybody know who you are, where you are, and why you're there. So it pays to advertise. Now, if I can do it at my age, what's wrong with the rest of you? Get on your feet again for him.

My goodness. I mean, I teach storytelling, and I can't tell a story like that. That was awesome. Thank you.

No, we're good for now. I think we're good for now. That was awesome. Thank you.

All right, everyone.

Full lesson transcript

Lightly edited from the original recording — fillers removed, nothing added. Income disclaimer.

So let me get this straight. All right, I've been sprinting backstage, so you know, keeping my energy up. I'm totally joking. How was that? You guys excited about that? Okay, so I did say, hey, this is what we've been waiting for, and then they came on stage and I thought we were doing that comp plan reveal, so I apologize, but guess what's coming now. We are finally there. Yes, I can tell you that from what I've seen. I still kind of go, right, and Dave goes, oh no, but it's like this, like this, and I'm like, slow down. So what we did is we said first off, let me tell you the progression of what happened. First we said, Dave, no, you're not presenting the comp plan, that's it. And he was like, okay, well, I'll give you, you know, like the mock-up, and then you can do it. And I was like, wait, what? And he's like, yeah, go ahead, do it. I'm like, I don't understand it yet, you know, and now I get it and I'm like, wow. But we finally had a compromise where we said we're going to make slides, because you know what Dave will do, he'll come back here, we're going to take this thing off stage, so that he doesn't go, hey, you like it, and you guys are like, could you go back to step two, please, you know, because his brain, he's a genius, his brain goes in ways that still to this day, I mean, I'm like, how did you get there to there, you know, but it's brilliant and it always works out. So what we're gonna do is Dave's gonna do it, but he has a clicker rather than a marker, and I'm stealing those markers back there, so now he, you know, does what he wants. So I can't promise that, but we're starting with that.

And here's what I'll tell you about this: as I've seen this, I now understand why we need this, because it now has taken us from the place where we had a compensation plan that was never been done before. We combine this whole affiliate marketing model, front-end, high front-end commissions, with a network marketing model that blew up, and we knew it was the next evolution of this industry, and we've proven that, no one can doubt that. Yet what we found out is we've had a lot of things happen that prove that this comp plan wasn't necessarily sustainable, because you have lots of things like people not wanting to stick around and come in and make a lot of quick money and then leave, or come in and get some quick recognition and then go sell something and have no incentive to stay here with you and get the long-term residual as well as the up-front end. So you can make money right away, that's what we've done. Okay, that's what we've done.

And I was looking at this, and at first I was like, wait a second, where's that money going? Whoa, and I started getting a little afraid at first, and this is what I want to prep you on, because as you go through it, reserve any judgment, because when we ran those numbers and we actually ran the numbers from everybody who is currently making money and looked at what they would make with the new comp plan, it showed that those people who were taking all the right actions, doing all the right things, which is producing and supporting your team and driving depth in your team — when you drive depth in your team, do you know what that means? That means sustainability. That means your team's gonna stay there. That means long-term, more stable, secure income for you. Can you guys process that? You can make some noise for that, okay.

And so this thing we had to bring — we tried to bring in there's comp plan engineers in this industry of network marketing that will literally do nothing but run comp plans through computer simulations and algorithms, and thank you, Kevin, and be able to tell you what that looks like and whether or not that comp plan works in the best interest of the affiliates and the company, so they can sustain and continue to serve the company. And the funny thing is, with the way this is set up, this is completely revolutionary, but it's combined with all proven elements, because these engineers actually, to try to put that into their algorithms, they're like, that's a little bit too much, that doesn't, we don't do that, that's not, that doesn't make sense. The last time we heard that was when we had the first comp plan.

And so yet all the elements of it, which includes the uniline — oh my goodness, the ability to make money from everybody just going in, and that urgency that starts happening. You know, even Orrin Woodward has told me some stories about that, where they implemented something like that in a company, and it's a farce if you don't have the right... and so what they did was they invited people to come in, they had a very simple design like that, and at the time they didn't have the infrastructure to support it, but it grew so fast that they had to kill that model and take away the ability for the company to even market through the internet, because they could not support how quickly the company was growing, and it almost bankrupted the company, ladies and gentlemen. Now we have that infrastructure and support to do that. So combined with that, with what we, that's what we mean by the proven elements, all of the main elements that make that thing work, that uniline, have been proven. People use that to make so much money so quickly, it was ridiculous, to the point where they couldn't even sustain it. But yet, see, their problem was shipping physical products. Well, we have that infrastructure so much better in place now, they couldn't do that 10, 15 years ago like they do now. But also our core line now is digital, so it's like that, but no one's done it since, because everyone said, oh, we don't know if that worked, it almost bankrupted the company. Well, guess what, they didn't know this, and they didn't know what you're about to find out.

So with that, just know and understand that what you're going to see is probably not going to make complete sense. It never does, even me, four times, I'm like, hold up, wait, what, go back. And then finally it — I've never seen anybody get it after a couple times of even kind of going through it. So what we did in the slides is we put in all the main elements and variables for you, so you get conceptually how it all works. And then when we ran the numbers ourselves within our own internal program, we saw that people who are producing and driving depth are the ones making the most money, so it does create all the right behaviors. Now if you've never seen comp plans before, you may feel a little overwhelmed, but we're going to make sure that you understand the basics of it and the ins and outs of what you get when you do what essentially is that. Okay, is that fair? Cool.

All right, so quick story, are you all ready for that? Well, to be honest, they just told me to stall because they're not ready back there. Okay, I got that, okay, I got that too. All right, so they're gonna be coming up in just a minute, and let's see, this is the last part, so more breakthroughs after that, after the last... hold on, hold on, let me frame this right, as you know I'm coming up with this on the spot. How many of you excited to go to Hawaii? How many are you? How many of you are going to make sure you get there? How many of you just not going to raise your hand no matter what? Gotcha.

All right, so what we're going to do real quick, because I'm getting that they're still not completely ready, is I'm going to hear a few of those — I saw a few of those hands we never got to in these shares — so can I get my mic runners, because we're actually going to do these other breakthrough shares. You all right with that, you guys? Okay, if we can get our mic runners, I want to hear a few more breakthroughs right here. If we could get — you know what, I'm going to grab that mic up here because they may not have been ready for that. Is there one up here? I don't think it is. Do we have it? Right there, all right, so you were really wanting to talk to me, so I'm actually really looking forward to this. All right, sir, give him a round of applause. What's your name and where are you from?

Previously, because I had white hair, he ignored me, perhaps he's colorblind. Well, I came here, nobody knew me, and I hope by the time I return to Australia, the people will know me. The first thing I want to do is challenge Mark's thing about heroes. This thumb knocked off a German ammunition train in northern France. Second part of the hero: this thumb dropped 180 tons of bombs over Germany, Hitler's Germany, Hitler's Germany, okay, we have a German team here too. So his third hero: this thumb helped to save a Lancaster and its seven-man crew. And a few years ago this thumb helped to write six books on Australian air history, and it has also helped to write 10 books on medical histories. So I challenge anyone here to come up with a better hero. Anyway, my name is Laurie Woods. I'm from Brisbane, Australia. I could hold you every day in the week for a story, an interesting or a very exciting story, but he doesn't want to hear it tonight.

Oh, we don't have time tonight, but let's get this story, okay? How much time?

How much time would it take? How much time? How much time would you like? We only have like five minutes right now. I don't want to make that story that small.

We can't. We've got to hear the real things. Okay, at the age of four — I want to hear more than four minutes of this story. Okay, at the age of 13, I left school, and later, a little bit before the Americans were bombed on Pearl Harbor, I decided I wanted to...

Increase my education, so I joined the Air Force. I had seen two airplanes. Anyway, I qualified after training as a navigator, bomb-aimer, gunner, and then transferred in 1943 across America — queer place, they thought we were Limeys, that is, English, so they wouldn't talk to us. When they found out we were Aussies, everybody wanted to talk to us, because it was in the South Pacific where the Americans were fighting.

Anyway, I went on to England, a little bit more training, and then I did 35 trips over Germany, dropping bombs. That was all very exciting, all very deadly, because every second man was killed. Anyway, on our last trip, there was...

A bang up front, and suddenly I heard, "Laurie, Laurie, quick," and I dashed back. The pilot is slumped over the controls, and we're going into a dive. He'd been badly wounded, so I had to take over the plane. I had 10 minutes' experience as a pilot, and so I flew from the middle of the Ruhr Valley in Germany back to England, and two months later, the plane landed on the ground, and it was very rough. Nobody had any seat belts, or many of the crew didn't even have a seat.

We played it rough, and the icing was very bad. At one stage I went into the ice, the clouds. Let him finish, he's got something else. Now, one final word to everyone.

You're here to do something about it. The first thing you must do is let everybody know who you are, where you are, and why you're there. So it pays to advertise. Now, if I can do it at my age, what's wrong with the rest of you? Get on your feet again for him.

My goodness, I mean, I teach storytelling and I can't tell a story like that. That was awesome. Thank you. No, we're good for now.

I think we're good for now. That was awesome. Thank you. All right, everyone.

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