Who Actually Supports You Behind the Scenes (Part 3)
David Wood opens this installment of the Mod 3 Acceleration Training from his home in Escazu, Costa Rica, with a simple claim: building the lifestyle you want takes a team, because no single person, not even him, can do everything required. So rather than describe the team himself, he hands the microphone to each member and lets them explain, in their own words, what they do for you inside the company.
Why one person can’t run the whole machine
David compares the business to a car with many moving parts. Some people believe you should do everything yourself, but he says that philosophy breaks down in practice.
It's actually not even possible for a single person to do everything that we do for you, even if they're weird and have weird curly hair and live in Costa Rica.
His point is that a team exists to produce results together, and he says plainly that this team is the best in the world. Rather than tell you that himself, he lets each person introduce their own role, so you can see, as he puts it, that “you’re in the right place at the right time” because you’re with people who produce quality results over and over and actually care about your success.
The people behind the daily content and the products
Vanessa Gillette describes herself as “kind of the evil genius” behind posting and managing the daily shortcut episodes and assignments members get Monday through Friday. She says it’s rewarding to know her job, done with Dave’s guidance, is helping members achieve actual results, and she says it’s awesome to see how creatively members use and post the daily content and the new members that result from it.
Trav Reagan works in product development. He argues that what makes a company unique is its community, its people, its marketing, and its products, and that Empower Network’s products carry a kind of information that can’t be found anywhere else. He says the most special thing about the products is the synergy between user and tool, machine and man, a system shaped by customer feedback and suggestions, whether that shows up in the weekly webcasts or the core line. “Not many companies can claim that,” he says, calling it what makes being there a magical experience.
Sven Halleland, the CTO, says he and the tech team keep the architecture on point to support David’s visions. As architect of the compensation system, he notes that so far it has generated over 150 million dollars in income for affiliates, and adds, “this is only the beginning.”
Support, compliance, and the people keeping the cogs turning
Zachary Forsh, whose name he says rhymes with Porsche, heads customer service and describes the department as “the premier vehicle to help you get to where you wanna go.” His team, he says, built the knowledge base to be available 24/7 and aims to be a world-class support operation for any service issue. He introduces the customer support team by name: Christine Potras, Daniel Viedemann, Nick Weiland, Stan Markovich, and Tatiana Viedemann, who together handle commissions questions, how-to articles, and blogging needs, closing with a repeated line: “We are here. We are here. We are here. To support you.”
Nicole McLean handles compliance. She says she spends her days looking through hours of information to make sure members are protected and don’t step over lines they might not even know exist, and she frames the relationship in family terms: “We’re family and whenever you need me, I’ve got your back.”
Brian Wills works social compliance, jokingly calling himself “your personal CIA,” and explains that his job is making sure the content shared on social media platforms can’t be misconstrued and makes sense for members and their leads.
Robert Mone, a business strategist, says he tries to listen twice as much as he speaks, taking feedback from the field and merging it with industry techniques into suggestions meant to grow members’ businesses daily. Darren Hanser, the copywriter, says he joined Empower Network as an affiliate back in 2011 and now writes the sales messages, emails, and ads members see, calling the company “a machine of many cogs moving in all different directions” that he works to keep turning in the right ways. Sandy Viquez, the project manager, says her job is making sure the ideas coming out of the company’s many departments land on members’ plates in the right order, adding, “we serve up a big dish so expect big things.”
What’s left is you, then the leaders
Having let the team introduce itself, David sums up what’s been built: a unified group of producers with different skills working together, powered by the right technology, automated by the right tools, and managed by the right people. He calls it a million dollar business system that only needs the member’s effort to produce results, and says the only thing that had been missing was the member. He tells viewers his team is now theirs, and that there is no limit to what can be created with it.
He says one thing still remains: the right leadership to guide members to results quickly. That, he says, is what comes next, in an introduction to the Empower Network leadership team, which he calls the Legacy Mastermind. He describes these leaders as more than people who have produced a lot of sales or made a lot of money with him over the years, saying they have become his best friends and that he trusts them, before directing viewers to the next video to meet them.
Written up from the original recording. The full transcript is below.
Read the full transcript (9 min talk, 1,851 words)
Hey there, my friend, welcome back. This is Dave Wood talking to you from my home in Eskazoo, Costa Rica, and I'm gonna introduce you to your new team. Now, to help you build the lifestyle of your dreams, there's lots of moving parts required, just like there is in a car. And while some people have the philosophy that you should do all of these things that we do yourself, it's actually not even possible for a single person to do everything that we do for you, even if they're weird and have weird curly hair and live in Costa Rica. And the truth is, why would you want to do everything yourself when your new team could actually do these things for you? Don't you just wanna create your dream lifestyle and get the results that you want?
Well, that's what a team does. We work together to create that. And I'm proud of our team. They're actually the best in the world. So what I decided to do is to let them introduce themselves and to tell you themselves how they're gonna help you get the results that you want and what they actually do for you inside the company. Now, as you meet your new team and get to know them, what you're gonna understand is that you're gonna know that you're in the right place at the right time.
And here's why. It's because you're with people who produce quality results for you over and over again and who actually care about your success. So without any further introduction, let's meet the team. Have you done your daily shortcut assignment today? I certainly hope so. My name is Vanessa Gillette and I'm kind of the evil genius behind posting up and managing all the daily shortcut episodes and assignments you get every day.
I'm watching you. All kidding aside though, I love sharing these daily activities with you every day, Monday through Friday, of course. It's very rewarding when I know what I'm doing in my daily job, with Dave's guidance, of course, is helping you achieve actual results. Building and supporting a system that makes it easy for you to jump into daily action and actually seeing results fast makes it we're all worth it over and over again. Not to mention, it's awesome to see how creatively you guys use and post the content each day and the new members that result from your actions. Keep doing what you do.
I'll keep doing what I do. I mix the realms of play and work when it comes to the world of products. Hi, my name is Trav Reagan and I work in the product development department of Empower Network. What makes a company unique in my opinion, besides their community and their people and their marketing or brand are the products. And what's special about EN is there's unique energy inside of every product. There's a kind of information within them that literally can't be found anywhere else.
And it's exciting to help bring those pieces to life. If someone was to ask me, what's the most special thing about the world of products within EN? It would definitely be the synergy between user and tool, machine and man. It's a system that's developed for the consumer and shaped by the consumer. Your feedback and experience, your suggestions and more helps change the community and nature of the products, whether it's the weekly webcasts or the core line in a way that makes the most sense for you as a customer and not many companies can claim that. It's what makes being here a magical experience.
Have you ever considered the complexity behind Empower Network? Hi, I'm Sven Halleland and being the CTO, I know just how complex and unique our system is. Together with the rest of the tech team, I make certain that we stay on point, creating and managing the architecture to be able to support David's visions. Being the architect of the compensation system, it is exciting to know that so far, we have generated over $150 million in income for our affiliates and this is only the beginning. Hey there, I'm Zachary Forsh, rhymes with Porsche and that's how I like to think of our customer service department. I serve as head of customer service and we aim to be the premier vehicle to help you get to where you wanna go.
We're here to help you with questions, feedback, support and anything you need to make your business a success. Whether you're curious about how something works or need to talk with someone about your experience, we're here to help and create systems like our knowledge base to be there for you 24 seven. It's our mission to serve as a world-class support team who can help you achieve the results in your business with any service issue you might encounter. I'd like to introduce our customer service team who are all real life individuals dedicated to helping solve any issues you have and who at any moment are there to support you. Our team is made up of Christine Potras, Daniel Viedemann, Nick Weiland, Stan Markovich, Tatiana Viedemann, and we make up the customer support department. We love what we do every day, whether it's focusing on great how-to articles or making sure we're on top of any and all blogging needs.
We're always prepared to handle any problem that comes our way. You can rest easy knowing that we'll be here for you no matter what you need. I know when it comes to commissions and how to get paid, we can help you reach the best resolution for your business and support you through any issue. We've created round the clock systems that work for you, like our Knowledge Base and Support Widget to serve you. Day or night. With us, any problem you have, we will handle and you can rely on a team that's dedicated to your success.
We are here. We are here. We are here. We are here. We are here. To support you.
Hi, I'm Nicole McLean and I'm compliance. Compliance and Empower Network is my home and passion and that extends directly to you. Daily, I look through hours of information, making sure our members are protected and not stepping over lines they might not even know exist. And that's where I come in. I'm here to work with you and support you in the world of compliance and in the home we together call Empower Network. We're family and whenever you need me, I've got your back.
They call me the law. Not really. I'm actually more like a secret agent. Like your personal CIA. When it comes to the world of network marketing, there are important things that can or can't happen when posting on social media. And I'm here to help protect you on those issues.
My name is Brian Wills and I work social compliance for Empower. My job is to make sure you are supported and looked out for when it comes to the social media content and kinds of content that's shared on those platforms so that your messaging can't ever be misconstrued and make sense for you and your leads. Hey, my friends, my name is Robert Mone and I work with Empower Network as a business strategist, lending ideas and support in any area I can to help grow the vision and the network to new heights. I've been fortunate enough to learn that we're given two ears and one mouth for a reason and listening twice as much to the experts and the industry leading techniques has allowed me to take your feedback, what you're doing in the field and the info I've discovered to synergistically merge that into suggestions and strategies that I hope continue to grow your business every single day. Working with such an amazing community of people, array of unique products and leaders like David and our network of visionaries is a rewarding experience that I know each member can feel and it's exciting to be a part of that. Hi friends, my name is Darren Hanser and I serve as Empower Network's copywriter.
That means I focus on crafting the right sales messages for you and your prospects, whether it's writing emails to promote our events, daily promotions you can use in your business or ads you'll find around our site. As someone who originally joined Empower Network as an affiliate way back in 2011, writing sales messages and daily emails has become part of who I am. Now it's exciting to know my words have become a part of the unique and amazing culture of Empower Network. Empower is a machine of many cogs moving in all different directions and my daily excitement is keeping those cogs turning in the right ways. I'm Sandy Viquez and I serve as Empower's project manager for many moving pieces of all of our amazing departments. Working with someone like David Wood and our incredible community of customers and industry leaders means fast products, big visions and amazing ideas.
And what I love is to help make sure those ideas end up on your plate in the right order. And that's what's pretty great about EN is we serve up a big dish so expect big things. So there you go, you've met your new team. You now have a unified group of brilliant producers working together with different skill sets to create what you wanna create in your life. And the only thing that's missing has been you and now you're here and when you add your energy to a system that's built with the right vision, powered by the right technology, automated by the right tools and managed by the right people, you have a million dollar business system that just needs your effort in order to produce the results that you wanna get. There's no limits to what you can create here.
Because my team's now yours and there's only one more thing that you need. And that's the right leadership to guide you and make sure that you know exactly how to get the results that you wanna produce fast in your life. And that's actually who you're gonna meet next. You're gonna meet your leadership, your new leaders. When you're ready to meet the Empower Network leadership team, I want you to proceed to the next video and I'm gonna introduce you to our proven leadership team, which is called the Legacy Mastermind. So these leaders are more than people who have produced a lot of sales and maybe made a lot of money with me over the years.
They've done that too. They've become my best friends and I trust them. You're getting ready to meet them now, so I want you to proceed to the next step and I'm gonna introduce you. So right now, go ahead and click on the next video and let's introduce you to your new leaders.