{"id":4,"date":"2011-11-01T00:00:00","date_gmt":"2011-11-01T00:00:00","guid":{"rendered":"https:\/\/empowernetwork.com\/mikayla\/leadership-lessons-from-starbucks-ceo-howard-schultz\/"},"modified":"2011-11-01T00:00:00","modified_gmt":"2011-11-01T00:00:00","slug":"leadership-lessons-from-starbucks-ceo-howard-schultz","status":"publish","type":"post","link":"https:\/\/empowernetwork.com\/mikayla\/leadership-lessons-from-starbucks-ceo-howard-schultz\/","title":{"rendered":"Leadership Lessons from Starbucks CEO Howard Schultz"},"content":{"rendered":"
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Starbucks CEO Howard Schultz, has a book out called Onward: How Starbucks Fought for Its Life without Losing Its Soul<\/em>. In it, he attributes several leadership keys to the transformation of his company. I actually did some research on Starbucks during my MBA program and find Mr. Schultz and his company incredibly fascinating.\u00a0 In reading through the leadership keys, I was struck by how these principles can be attributed to any<\/em> type of business. So, I\u2019ve outlined Mr. Schultz\u2019s leadership keys below with some of my own personal insights about how they can be applied to your business.<\/p>\n

#1 \u2013 Listen with empathy and over-communicate with transparency.<\/strong><\/p>\n

I love this one because I have often joked that my \u201csuper power\u201d is empathy (I am a very \u201cfeeling\u201d person, so being empathetic comes naturally to me).\u00a0 People can tell when you care, and it\u2019s like that old saying goes \u201cPeople don\u2019t care until they know that you care.\u201d\u00a0 Being empathetic to others allows you to be a better business person because it simply requires you to stop thinking about yourself and instead, focus on the other person (your customer, team member, etc.).\u00a0 I like the phrase \u201cover-communicate with transparency\u201d so much I think I\u2019m going to make it my new motto! Essentially, it\u2019s about communicating with your market frequently and through a variety of different channels (email, phone, Facebook, Twitter, etc.) and being transparent when you do<\/em>. Being transparent can be accomplished by simply being honest about what you\u2019re doing and why. Transparency allows people to see that you\u2019re a real person and they will naturally be attracted you and your honesty.<\/p>\n

#2 \u2013 Tell your story, refusing to let others define you.<\/strong><\/p>\n

Refusing to let others define you can be tough for people. I\u2019ll admit that even I\u2019ve had those days where someone\u2019s opinion of me has shaped what I did or said. But what\u2019s important is that you be yourself. Why? Because you are unique\u2026 there is only one of you on this planet and by embracing that, people will begin to resonate with your authentic self. Become your own greatest fan and tell your story.\u00a0Story telling is so powerful. People love to hear stories, especially when you describe things and people in detail and really paint a picture. Telling your story will also allow you to connect with others on a deeper level and people will begin to get to know you, like you, and trust you. You\u2019ll be surprised how many people will identify with you and share similar experiences and insights.<\/p>\n

#3 \u2013 Use authentic experiences to inspire.<\/strong><\/p>\n

Your authentic experiences are essentially experiences you\u2019ve had that are authentic to you. You can use your authentic experiences to connect with people because they\u2019ll allow them to catch of glimpse of who you are and what you\u2019ve been through. Now, you may not be the only person who\u2019s been through what you\u2019ve been through, but your experience of it carries your personal perspective and your feelings, so it is unique and authentic to you<\/em>. Any experience that you\u2019ve had that included a struggle that you eventually overcame can inspire others to overcome their own challenges. These experiences also almost always make people see you as a real human being.<\/p>\n

#4 \u2013 Stick to your values; they are your foundation.<\/strong><\/p>\n

Your values are important and you should stick to them because they cultivate your integrity. Your values include the things that are important to you. So, when it comes to your business, it could be the business principles that you hold dear. For example, I don\u2019t promote any products that I haven\u2019t personally purchased or used myself. I like to promote the methods, the tools, and the services that I know actually work! I know many marketers out there who simply promote anything that has a decent commission and that they think will be enticing to their audience \u2013 not me.<\/p>\n

#5 \u2013 Hold people accountable but give them tools to succeed.<\/strong><\/p>\n

I learned a long time ago that you can\u2019t really motivate people \u2013 they have to find the motivation within themselves. You can inspire them into action and you can even \u201cpump them up\u201d with something motivational, but in the end they have to maintain that motivation and get to the finish line on their own. I often share my ultimate success formula with people and ask that my team members follow it:\u00a0 Focus + Commitment + Consistent Action = Success.\u00a0 As I hold my team members accountable for focusing and committing to their business and taking action each day, I also give them the tools to do that. This includes strategies, tools, and advice \u2013 whatever I can do to help them themselves.<\/p>\n

#6 \u2013 Be responsible for what you see, hear, and do.<\/strong><\/p>\n

As you probably already know by now, I\u2019m a HUGE believer in personal development. Because of that, I am very conscious of what I allow into my world. You too must be conscious of the things you listen to, what books you read, what people you allow into your life, and what steps you take to build your business. I believe that we always have a choice in everything \u2013 whether it be the thoughts we think, how we react to people and the feelings they invoke, as well as the influences we allow into our subconscious mind. When you become more aware of this and take responsibility for what you allow in, the better you will be.<\/p>\n

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Starbucks CEO Howard Schultz, has a book out called Onward: How Starbucks Fought for Its Life without Losing Its Soul. In it, he attributes several leadership keys to the transformation of his company. I actually did some research on Starbucks during my MBA program and find Mr. Schultz and his company incredibly fascinating.\u00a0 In reading […]<\/p>\n","protected":false},"author":2755,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,4,5,6,2,7,8,9],"tags":[10],"class_list":["post-4","post","type-post","status-publish","format-standard","hentry","category-blog-content","category-blogging-tips","category-empower-network","category-internet-marketing","category-leadership","category-mlm-tips","category-network-marketing","category-personal-development","tag-leadership"],"_links":{"self":[{"href":"https:\/\/empowernetwork.com\/mikayla\/wp-json\/wp\/v2\/posts\/4","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/empowernetwork.com\/mikayla\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/empowernetwork.com\/mikayla\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/empowernetwork.com\/mikayla\/wp-json\/wp\/v2\/users\/2755"}],"replies":[{"embeddable":true,"href":"https:\/\/empowernetwork.com\/mikayla\/wp-json\/wp\/v2\/comments?post=4"}],"version-history":[{"count":0,"href":"https:\/\/empowernetwork.com\/mikayla\/wp-json\/wp\/v2\/posts\/4\/revisions"}],"wp:attachment":[{"href":"https:\/\/empowernetwork.com\/mikayla\/wp-json\/wp\/v2\/media?parent=4"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/empowernetwork.com\/mikayla\/wp-json\/wp\/v2\/categories?post=4"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/empowernetwork.com\/mikayla\/wp-json\/wp\/v2\/tags?post=4"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}